FAQ

What is Sunbrella Fabric?

Sunbrella is a brand name of outdoor fabric. Sunbrella fabrics engineered with robust performance characteristics that provide resistance to fading and degradation from sunlight and chemical exposure. The fabric is tactile yet durable, has industry-leading environmental characteristics, is easy to care for and offers long life durability. Sunbrella fabrics come with a 10-year limited warranty.

Are all your cushions and canopies made with Sunbrella fabric?

Yes. All cushions, canopies, bolsters, and pillows are made with Sunbrella fabric.Our slings, both basic and futon style, are available in Awntex 70 open weave fabric. The Awntex 70 fabric has a 5-year warranty.

Are your products custom-made?

Yes, each product is made to your specifications when ordered. Depending on the time of year, your order may take 2+ weeks to produce and deliver. If you have a special event and need delivery by a specific date, please let us know and we will do our best to help you.

Do you make the sling under the cushions?

Yes. On most patio swing models, the sling can be replaced. Some swing seating units are riveted where the middle horizontal bar connects the seat frame to the backrest frame. In this instance, you will need to drill out a few rivets and replace with a nut and bolt. We have two types of slings: basic style and futon style. Slings are custom made to your frame dimensions. The sling style available is Awntex 70 open weave fabric. The Awntex 70 fabric has a 5-year warranty.

What is a cushion cover?

A cushion cover is the fabric cover without the filling. Your original cushions, most likely, are filled with a densified poly fiberfill material. If your polyester filling is in good shape, you can replace the fabric portion only and reuse your original filling.

Can I buy densified poly fiberfill material for my cushion cover locally?

It is possible to find the densified poly fiberfill material locally. It is available in varying densities and loft. Some upholstery shops will carry it.

 Where can I get patio swing parts?

Try the following companies. Unfortunately, they do not have websites:

Courtyard Creations (Canada) 1-877-539-7436 or 800-537-8560

Fax 1-877-539-7439

If your model number begins with RUS, Courtyard Creations sold your patio swing.

 Do you sell weather protective covers for patio swings?

We sell custom weather protective covers for you cushions. Our covers are water resistant. The covers will help keep your cushions clean and dry.

I can’t remove my cushion from the frame. Do you have a solution?

Yes, we do. There are two basic types of patio swing seating cushions:

Removable, only removable if you disassemble your seating frame

Non-Removable, if you have the non-removable type. We have a removable replacement cushion for your type swing.

Many patio swings sold by Walmart, Costco, Home Depot did not have removable cushions. By replacing your sling (and your cushions if needed), you can have removable cushions.

What is the return policy?

We have a one-year (from date of purchase) 100% guarantee on our workmanship.

FABRIC WARRANTIES

·      Awntex 70 fabric 5-year limited warranty

·      Sunbrella 10-year limited warranty

 Do you make cushion covers for other outdoor furniture?

Yes, we do. Please contact us for additional information on custom covers for outdoor furniture.